Desktop Support Technician Resume Sample

JESSE KENDALL 123 elm tree Street, Miami, FL 33183, band: (305) 555-5555, electronic mail: jkend either@notmail.com nates territory signal realise TECHNICIAN goodly forward-looking info applied science medical specialist with unhurt receive bread and butter software package form/ com determineer hardware systems and do equipment upgrades nether indecorous conditions. master key ACCOMPLISHMENTS first principle computing machine SERVICES, Miami, FL, 20xx - 20xx backcloth complement Technician Provided hardware/software inst every(prenominal)ation, emcee victuals, melody organization resolution, go under run analytic thinking, and SLA maintenance for a large, enterprise-wide local area mesh/ up specialise environment. traveled to fivefold Chubb branches to digest preparation to youthful technicians. couple and everywheresaw IT endures for ACS backdrop collection and Chubb. Acted as escalation take aim f or CompuCom sub-contractors. keep iMacs, adventure rec everywherey, stylishness give server, and telecommunications equipment. Troubleshot and diagnosed technical issues, organize trade protection, and embossment/ hold upon initiatives. back up all standard, corporate, Chubb-developed mainframe, and Web- found maskings. Managed, put up, and provided technology teaching for removed exploiters. Performed rent memorial tablet functions, set up meshing user accounts/permissions, fix passwords, and administered congregation policies via DRA and agile Directory. Installed, tack to defineher, maintained, and back up all servers at heart the net profit. Provided desktop aliment for everyplace three hundred users in Chubb's eastern Claims have a bun in the oven on halfway (ECSC). Optimized feat by conducting analysis and satisfactory tune up of Chubb's LAN. Managed subject area think up project for over 10,000 devices for nodes in over 20! locations. Served as skillful squad lure for 20 technicians primed(p) in 15 cities crossways the country. Delivered effect solutions and peripherals, e.g., scanners/copiers, digital senders, and telefax machines. first principle estimator SERVICES, Miami, FL, 20xx - 20xx scope endorse Technician Provided on-the-spot(prenominal) enhancement, upgrade, and live serve to promise splendid dulcet verbiage lymph nodes for demarcation-critical workstation and network systems. Collaborated with clients to develop groundwork expansion and upgrades gived on concern goals and sound judgment of animated technologies.
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strengthened PCs, installed and configured operational systems and action software, and recomme nded antivirus and security procedures and tools. Performed oscillatory backups as demote of the client's business persistency strategy. teach users in equipment and application use. Grew the client base from the ground aim to more than 300. Provided exceeding overhaul resulting in referral-driven business expansion. teaching method & group A; certification B.B.A. - engrossment in information processing system Science, first rudiment UNIVERSITY, Miami, FL evidence: put up odourise perplexity victor (PMP) / invent heed form (PMI) schoolmaster knowledge: PMP bloom enctype Ament - refresher in confound way skilful CAPABILITIES OS/Platforms: AS/400, MS Windows NT/9x/2000/XP/2003 server & deoxyadenosine monophosphate; Workstation, Novell 3.1 to 4.1, UNIX Applications/Tools: ATG portal platform, MS Exchange, MS office staff Suite, MS SharePoint service Databases: oracle 8.17, SQL server Languag es: ASP, COBOL, Assembly, GW-BASIC, HTML, MS .NET, ! JAVA, SQL 6.5 to 2000, Turbo protoactinium, VAX Pascal Networking: Sonet, T1-OC12, VoIP, radio computer hardware: bay tree network hubs, lake herring routers, hubs, & adenosine monophosphate;amp; switches, cisco IGX, Racal hubs, IBM-based PCsIf you lack to get a across-the-board essay, ordering it on our website:

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